Gempak98 Terms and Conditions — A Complete Guide for All Platform Members

By accessing, registering, or using the gempak98 platform in any way, you acknowledge that you have read these terms and conditions, understand their content, and agree to be bound by them. If you do not agree with any part of these terms, please stop using the platform immediately.

Gempak98 reserves the right to update or modify these terms at any time without prior notice. However, we will endeavor to inform members of significant changes via in-platform notifications or email. Continued use of the platform after any changes are made constitutes acceptance of the updated terms.

To register and use gempak98 services, you must meet the following eligibility requirements:

• Aged at least 18 years old at the time of registration. gempak98 has a zero-tolerance policy towards underage users.
• Having full legal capacity to enter into a legally binding agreement.
• Not residing in a territory or country where the use of such services is prohibited or restricted by local law.
• Never having been banned or suspended from the gempak98 platform previously for reasons related to fraud, abuse, or breach of terms.
• Not registering on behalf of or in the name of another individual without their explicit consent.

Each individual is only permitted to hold one (1) account on the gempak98 platform. Holding multiple accounts is strictly prohibited and may result in the suspension of all associated accounts along with the freezing of all balances.

During registration, you are required to:

1. Providing accurate, complete, and up-to-date personal information including your full name, phone number, email address, and valid date of birth.
2. Creating a strong password and keeping it confidential. Gempak98 will never ask for your password through any communication channel.
3. Completing the identity verification (KYC) process when requested — this includes uploading valid identification documents such as a national ID or passport.
4. Ensuring the bank account or payment platform registered is in your own name.

You are fully responsible for all activities that occur in your account. If you suspect your account has been accessed without authorization, contact the gempak98 support team immediately via live chat.

Gempak98 supports multiple payment methods including local bank transfers (Maybank, CIMB, RHB, Public Bank, Hong Leong), e-wallets (Touch 'n Go eWallet, GrabPay, Boost), DuitNow, and selected cryptocurrencies.

Regarding deposits:

• Minimum and maximum deposit limits apply depending on the chosen payment method.
• All deposits must come from legitimate sources and must belong to you.
• Gempak98 does not accept payments from third parties without proper verification.

Regarding withdrawals:

• Withdrawals are only processed to the bank account registered under the same member's name.
• Withdrawal processing times are between 1–3 hours for local methods depending on the chosen method.
• Gempak98 reserves the right to request additional verification documents before approving withdrawals that exceed certain limits.
• Gempak98 does not charge any withdrawal fees for local payment methods.
• Withdrawals involving winnings from bonuses are subject to the applicable rollover requirements.

Gempak98 offers various bonuses and promotions to members from time to time. All bonuses are subject to specific terms and conditions stated alongside each offer. The following general principles apply:

• Rollover (turnover) requirements: Most bonuses have rollover requirements that must be met before bonus-related wins can be withdrawn. Specific rollover requirements are stated in the terms of each promotion.
• One bonus at a time: In general, only one bonus may be active at any given time unless otherwise stated in the relevant promotion's terms.
• Validity period: Each bonus has a set validity period. Bonuses not used within the specified period will expire automatically.
• Bonus abuse restrictions: Any attempt to abuse the bonus system — including opening multiple accounts, placing opposing bets, or using techniques considered "bonus hunting" — will result in bonus cancellation and potential account suspension.

All games offered on the gempak98 platform use a Random Number Generator (RNG) system that has been certified by internationally accredited independent testing bodies. This ensures that every game outcome is truly random and cannot be manipulated.

• Players are prohibited from using any software, scripts, or automated tools that provide an unfair advantage in gameplay.
• Any form of collusion between players in Live Casino games or poker is strictly prohibited.
• In the event of a technical disruption during gameplay, gempak98 will resolve the situation based on saved system records. The decision of the gempak98 technical team is final in such matters.
• The RTP (Return to Player) values displayed for each slot are long-term figures calculated by the game provider and independently verified. The RTP for any individual session may differ from this average.
• Gempak98 is not liable for any losses arising from game outcomes that are valid under the established rules.

As a gempak98 member, you agree not to engage in any of the following activities:

• Using the platform for any illegal activity, fraud, or financial misconduct including money laundering.
• Attempting to hack, tamper with, or disrupt the platform's operations through any technical means.
• Spreading false information, defamatory content, or offensive material in the platform's community spaces.
• Sharing or selling your account login credentials to any third party.
• Registering an account using a false identity or another person's personal information without authorization.
• Using a VPN or any method to conceal your actual location in order to bypass regional restrictions.

Violation of any of the above prohibitions may result in account suspension without notice, balance freezing, and where necessary, appropriate legal action.

Gempak98 takes the protection of your personal data seriously. Information you provide during registration and platform use is collected, stored, and processed in accordance with our Privacy Policy our separate

Regarding the KYC (Know Your Customer) process:

• All members are required to complete the identity verification process before making their first withdrawal or when requested by gempak98.
• Documents submitted for KYC are stored securely using 256-bit SSL encryption and accessed only by authorized personnel.
• Your personal information will not be sold or shared with third parties without your consent, except for legitimate legal compliance purposes.

Gempak98 reserves the right to suspend, restrict, or close any account at any time for the following reasons:

• Suspected or confirmed fraudulent activity or money laundering.
• Violation of any part of these terms and conditions.
• Failure to complete the KYC process within the designated timeframe.
• Multiple account ownership.
• Self-requested account closure or a voluntary break from playing.

In cases of suspension due to a terms violation, gempak98 reserves the right to forfeit all balances in the account. For closures requested by the member, valid balances will be returned after the appropriate verification process.

Gempak98 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Significant changes will be communicated to members via in-platform notifications or email at least seven (7) days before taking effect, except in emergencies requiring immediate action.

These terms and conditions are governed by the applicable laws, and any disputes arising will be resolved through the process established by gempak98. This Bahasa Melayu version is the official version for Malaysia users.

If you have any questions regarding these terms and conditions or need further clarification on any section, the gempak98 customer support team is available to assist you 24 hours a day, 7 days a week via live chat on the platform.